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Privacy Policy

Effective Date: January 1, 2024

At Smart Paper, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our SaaS application for scanning and grading papers using computer vision AI. By using our service, you consent to the data practices described in this policy.

Information Collection and Use

We collect various types of information to provide and improve our service. The types of information we may collect include:

Personal Information: When you register for an account, we may collect your name, email address, and other contact details. This information is used to create and manage your account, communicate with you about our services, and provide customer support.

Usage Information: We collect data about how you interact with our application, including the features you use, the time spent on various pages, and other usage statistics. This helps us understand user behavior and improve our service.

Paper Content: When you upload papers for scanning and grading, we temporarily store the content of these documents to process them using our AI technology. This content is used solely for the purpose of providing our grading service and is not shared with third parties.

Device Information: We may collect information about the device you use to access our service, including the hardware model, operating system, unique device identifiers, and mobile network information. This helps us optimize our service for different devices and troubleshoot technical issues.

Data Processing and Storage

All data processing, including the AI-powered scanning and grading of papers, is performed on secure servers. We employ industry-standard encryption and security measures to protect your information during transmission and storage. The graded results are stored in your account for a limited time to allow you to review and download them.

We retain your personal information and account data for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, we will securely delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may engage trusted third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information. These include using encryption for data transmission, secure servers for data storage, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

nirmal@edoptimize.com

By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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